Frequently Asked Questions

For established patients, click here for patient-specific FAQs.

General

I would like to see a doctor for an appointment. How does this all work?

First, we'll send you a comprehensive intake form to collect information on your health history. see you for a New Patient Visit. At this time, you and your doctor will discuss your health history, diet & lifestyle, and goals to determine an initial testing and treatment approach unique to you. At the consequent follow up visits, the doctor will offer in-depth interpretation of test results and review treatment progress to further customize your treatment plan. A treatment plan may include diet & lifestyle recommendations, supplements, injections, IV therapy, prescription medication, and/or referrals to specialists.

If you still have any questions, you can book a 15-minute free introductory consultation with one of our doctors here.

How long are the visits and what is the cost?

New Patient Visit:
75-90 minutes - $385

Follow Up Visit:
30-60 minutes - $235

Pediatric New Patient Visit (11 years and under):

60-75 minutes - $300

Pediatric Follow up Visit:

30-45 minutes: $215

Women's Wellness Exam:

up to 30 minutes: $235

Nutrition New Patient Visit:
75-90 minutes - $245

Nutrition Follow Up Visit:
45-60 minutes - $185

*All prices are subject to change.

Costs for testing and treatment will vary. Out of pocket costs for an initial comprehensive lab panel generally run between $120 to $250, and specialty tests range roughly from $100-429 per test. The cost for treatment recommendations ranges depending on multiple factors.

Do you accept insurance, HSAs, or FSAs?

We do not accept any insurance directly. However, we do accept health savings accounts (HSAs) or flexible savings accounts (FSAs). If you have insurance, we recommend reaching out to your insurance company to see if your plan has coverage for "out of network providers". Upon request, we can supply you with a Superbill to submit to your insurance for reimbursement or to be applied towards your deductible.

Medicare & Medi-Cal patients: While some insurance providers cover lab costs, Medicare and Medi-Cal plans will not pay for labs ordered by Naturopathic Doctors. That said, you can access labs at a much more affordable price than out of pocket through our client bill option. Or, you can request that another covered provider submit labs on our behalf. Please call our office with any additional questions or for more guidance.

Where are you located? Is there parking on-site?

We're located at 125 E De La Guerra St., Suite 103 in downtown Santa Barbara, closer to corner of Santa Barbara Street, across from the Santa Barbara Historical Museum. There is free 75 minute street parking as well as a connected parking garage to the right of the building. The four spots on the left at the end of the garage are reserved for Origins.

Injections

Do I have to make an appointment for an injection, or can I just walk-in?

You are welcome to walk into the office for an injection during our normal business hours. If you like receiving text notifications and having additional documentation in your chart, you can schedule an appointment online or by calling the office.

How long does it take to get an injection?

If it is your first injection, the entire appointment will probably take about 10-15 minutes. If you are returning, it may take 5 minutes or less!

What is the difference between all the “B-shots” offered? How do I decide which B-shot to get?

We offer a B12 shot that is simply B12. We prefer to use Methylcobalamin, the most readily available form of B12 present in foods like meat, fish, and poultry versus other synthetic forms.
Our B12 Blast shot is the same dose of B12 along with folate. Folate is used in many of the same cellular reactions as B12. By supplementing with these together, you will get better absorption of both!
The Mega B is our favorite shot that we offer here. It is the same dose of B12 as the other two, along with all of the other essential B vitamins: B1, B2, B3, B5, and B6.

How do I decide what shot to get? How frequently should I come in for injections?

The best way to hone in on what shots you may need and at what frequency would be to assess via subjective experience and comprehensive testing. A micronutrient panel can alert us of any deficiencies, and repeat testing can help you determine optimal frequency of treatment. You can book a visit with one of our providers for lab orders and interpretation.

If testing isn't available to you at this time, we recommend that you try our shots and experience the benefits for yourself. Our Naturopathic Assistant will be happy to help you to determine which shot and possibly boost combo will be best for your specific needs.

What's the difference between an injection and a boost?

An injection contains the full dose of vitamins in each of our shots, while boosts contain half the dosage of nutrients. Boosts are a great way to add a bit extra to your main shot, or you can build your own injection with multiple boosts.

IV Infusions

I'd like to receive an IV infusion, how does this work?

We do not offer IV services for walk-ins or non established patients. We offer IV infusions for existing patients who have established care through a New Patient Visit or for those who have a prescription from their current doctor. Regardless, the patient must have recent labs (CBC & CMP) drawn within the last 6 months. A G6PD lab is required for anyone requesting higher dosed Vitamin C infusions of 25g or more.

Once we have everything we need, we can start scheduling your IVs as prescribed. Please call or text the office to book your IV.

What makes me a good candidate for IV therapy?

A lot of people who have micronutrient deficiencies (ex. vitamin B12, magnesium, zinc, etc.), athletes, people who travel frequently, those with gastrointestinal disorders, or chronic viral conditions are common candidates. IV therapy is also appropriate if you’re looking for a general pick-me-up or effective hydration.